The Data Struggle is Real
You wake up on Monday morning ready to tackle your week, you had a refreshing weekend, and you feel positive about the week ahead. You get to the office, walk up to your desk feeling chirpy and start your desktop PC. All is going well and this rate, you should have those pesky finance reports done within the hour. But wait, Windows has other ideas on this otherwise beautiful morning. In true Windows fashion instead of logging you on and displaying your desktop you get the following:
At this point I am convinced there is a vengeful gremlin living in my machine whose sole purpose is to see how many ways it can torment me. Most people would then click ‘ok’, say a desperate prayer and re-enter their password in the hopes of logging in. I’ll stop you right there- if this is you, you’ll now have entered the loop that never ends, yes it goes on and on my friend because you’ll keep coming back to this very screen. So, the correct thing to do is 1) Call your IT Technician or option 2) Fix this issue yourself. Don’t panic, it’s not so difficult to do.
So if you go for option 2 because deadlines…
Here are the steps to follow:
1. Shutdown you computer completely
2. Turn on you computer and hold down the F8 key as it restarts
3. It will give you a list of boot options.
4. On the list select Safe Mode [press enter] while Safe Mode is highlighted to start Windows in safe mode
Your profile will come up but icons may appear alarmingly larger than usual. That’s fine.
Login to your user account and do the following:
1. Right click windows explorer to open it. Navigate to your C drive and find the users’ folders.
2. Find your username and back up all the data under your user folder. Remember not to copy over the following files: Ntuser.dat, Ntuser.dat.log, Ntuser.ini
If you are unable to locate or see these files, under tools at the top of the explorer window, select ‘options’ and then in the window that comes up select the little circle next to ‘show hidden files’
3. Click APPLY and then click OK for the changes to take effect.
4. Once you have copied all your data to an external hard drive, you now need to fix the profile.
You can either create a new profile with Administrator rights and copy your data there or you can attempt to fix your corrupt profile from the Windows registry.
Working with the Windows registry incorrectly may cause irreparable damage.
To fix your profile from the registry find the step by step instructions from Microsoft support by clicking here
This happens to be a common error on Windows platforms where the profile data simply goes corrupt. So the next time it happens, you now know what to do to fix it and save that ever so precious data.
Until next time, happy data recovery!